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Store Policy

Our goal is to provide a seamless and enjoyable shopping experience for our customers, and we believe that clear and transparent policies play a crucial role in achieving this. If you have any questions or concerns, please don't hesitate to reach out. Thank you for choosing our store for your coffee experience!

Payment Methods

Customer Care

  1. Product Quality: We take pride in offering high-quality coffee products to our customers. If you are not satisfied with the quality of your purchase, please contact us for a refund or exchange.

  2. Privacy Policy: We take the privacy of our customers seriously and will never share personal information with third parties.

  3. Payment Methods: We accept major credit cards and other secure online payment methods.

  4. Order Processing: All orders will be processed within 3-5 business days. You will receive a confirmation email with a tracking number once your order has shipped.

  5. Returns & Refunds: If you are not satisfied with your purchase, please contact us within 30 days of receipt for a refund or exchange. Products must be in their original condition and packaging.

  6. Damaged or Lost Package: If your package arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue.

  7. Responsibility: We are not responsible for any additional customs and taxes applied to your order. You are responsible for these fees.

  8. Changes to Store Policy: We reserve the right to make changes to our store policy at any time.

Thank you for choosing our store for your coffee needs!

Privacy & Safety

  1. Collection of Personal Information: We collect personal information, such as name, address, email, and payment information, from customers when they place an order on our website. This information is used to process and ship orders, and to communicate with customers about their order.

  2. Use of Personal Information: We use personal information only for the purposes for which it was collected and will not share it with third parties, except as necessary to fulfill your order, such as with a shipping carrier.

  3. Payment Processing: We use third-party banking services to verify payment information and to process payments. We do not store full payment information on our servers.

  4. Data Storage: We store personal information in a secure database and take appropriate security measures to protect against unauthorized access.

  5. Contacting Customers: After a successful purchase, we may send customers promotional emails or updates on our products. Customers may opt out of these emails at any time.

  6. Cookies: We use cookies on our website to enhance the user experience and to collect anonymous data on website usage.

  7. Changes to Privacy and Safety Policy: We reserve the right to make changes to our privacy and safety policy at any time.

 We take the privacy and safety of your personal information seriously and are committed to protecting it. If you have any questions or concerns, please don't hesitate to reach out.

Wholesale Inquiries

Thank you for your interest in carrying our coffee products in your retail store! Our commitment to quality and customer satisfaction has made us a trusted brand in the coffee industry.

We offer wholesale pricing to eligible retailers and would love the opportunity to work with you. If you are interested in carrying our products in your store, please provide the following information:

  1. Business Name

  2. Contact Person

  3. Business Address

  4. Phone Number

  5. Email Address

  6. Website (if applicable)

  7. Tax ID Number

We will review your inquiry and get back to you as soon as possible with more information on our wholesale program and pricing.

In the meantime, please feel free to explore our website and get to know our products. If you have any questions or need assistance, please don't hesitate to reach out.

We look forward to the opportunity to partner with you and bring our coffee products to your customers!

Payment Methods

- Credit / Debit Cards

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